Maintenance & Support
Fix It On Time, Every Time
Tired of receiving slow responses and ineffective support on your systems?
The IAS guarantee: Implement one of our comprehensive service plans and we will meet the agreed upon terms or provide a $250.00 credit per incident if we don't. We offer several service tiers, based on response time and service level.
Tired of surprise service invoices and budget over runs?
IAS service plans help flatten budgets and allow you to better predict budget requirements.
Not interested in a service plan?
IAS can provide time and materials service on your system on an ‘as needed’ basis and typically in a timely manner; however, response times are not guaranteed and priority is given to clients enrolled in service agreements.
Take Advantage of IAS’s Wide Range of Experience.
If you have a unique maintenance problem, we’ve probably seen it or something like it before. IAS can meet your needs through a combination of experience, flexibility and customized solutions.